Sephora Store Manager

São Paulo • Brazil

Friday, January 9, 2026

Sephora, a renowned beauty retailer, is part of the prestigious LVMH group, a global leader in luxury goods. As an employer, Sephora is committed to inspiring its clients and empowering its teams to become the best versions of themselves. The company fosters an environment that values diversity and celebrates individuality, with a mission to redefine the future of beauty.

1. Manage store operations and customer service to ensure exceptional shopping experiences.
2. Develop and motivate staff to achieve business objectives and maintain high performance standards.
3. Ensure compliance with Sephora's policies and procedures, including ethical standards and operational guidelines.
4. Monitor sales performance and implement strategies to achieve business goals.
5. Oversee inventory management and loss prevention initiatives.
6. Facilitate staff training and development, promoting a culture of coaching and continuous improvement.
7. Coordinate merchandising efforts to maintain Sephora's visual standards.
8. Communicate effectively with regional management and HR regarding staffing and operational issues.

1. Proven leadership experience in retail management.
2. Strong understanding of customer service principles and retail operations.
3. Ability to develop and implement business strategies.
4. Proficiency in inventory management and loss prevention.
5. Excellent communication and interpersonal skills.

1. Leadership and team management
2. Customer service excellence
3. Strategic planning and execution
4. Inventory and loss prevention management
5. Effective communication

Minimum of beginner-level experience in retail management, with a focus on customer service and team leadership.

Employees will benefit from working with talented leaders and teams, personalized career development plans, and being part of a globally recognized brand within the LVMH group. Sephora offers a dynamic and inclusive work environment that encourages creativity and personal growth.

Sephora prides itself on a culture of innovation and inclusivity, where creativity is encouraged, and individuality is celebrated. As part of the LVMH family, Sephora's reach is global, and its impact is significant, with a commitment to reimagining the future of beauty. The company values diversity and is dedicated to providing equal opportunities for all employees.