Sephora Store Manager

Sephora is a leading global beauty retailer and part of the LVMH group, renowned for its broad assortment of prestige brands and immersive in-store experiences. As an employer, Sephora emphasizes diversity and inclusion, ongoing learning and leadership development, and fast-paced retail innovation that supports clear career pathways for high-performing retail professionals.

1. Oversee all daily store operations to ensure a seamless, elevated client experience and achieve sales and profitability targets in a high-volume environment.
2. Lead, coach and develop a diverse, high-performing team through regular feedback, performance appraisals and hands-on mentorship.
3. Recruit, onboard and retain top retail talent, fostering an inclusive culture that reflects Sephora’s values.
4. Ensure operational excellence including visual standards, inventory optimization, compliance with policies and loss-prevention measures.
5. Drive client engagement and loyalty through personalized service, resolution of client concerns, and strategic use of loyalty programs.
6. Optimize staffing and resources to respond to shifting priorities and maximize sales opportunities.

1. Proven success leading high-volume retail or hospitality teams with demonstrated ability to drive results and execute business plans.
2. Strong leadership presence with experience recruiting, developing and retaining talent.
3. Exceptional communication and interpersonal skills; ability to manage conflict and align teams with company objectives.
4. Availability to work evenings, weekends and holidays as required by store operations.
5. Ability to lift and carry up to 50 pounds, stand and walk the sales floor for entire shifts, and work in a fragrance-filled environment; must be able to handle and apply products to clients (with or without accommodation).

1. Retail leadership
2. Team recruitment & development
3. Coaching & performance management
4. Customer experience management
5. Inventory optimization
6. Visual merchandising
7. Sales planning and execution
8. Operational compliance

Demonstrated success managing complex, high-volume retail or hospitality operations with a track record of meeting sales targets, developing leaders, and executing business strategies.

Medical, dental and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA and HSA; Student Debt Retirement plan (loan payments can qualify for 401(k) match); paid vacation and sick leave; protected leave; eligibility for bonuses; training and tuition reimbursement; leadership development; 30% merchandise discount, product gratis and flash sale discounts on LVMH brands; mental health and financial coaching (Modern Health, Financial Finesse); volunteer and donation matching.

Sephora cultivates an inclusive, client-centric culture that prizes individuality, professional development and collaborative leadership. The workplace emphasizes continuous learning, mentorship and visible career pathways for retail talent within a fast-moving, creative retail environment.