Sephora Store Manager

Sephora is a global leader in beauty retail and is part of the LVMH group. The brand is known for its broad assortment of prestige and niche beauty brands, immersive in-store experiences and a culture that values creativity, customer service excellence and professional development.

1. Act as the local ambassador for Sephora and ensure full deployment of the company’s strategic initiatives within the store.
2. Lead, coach and develop a commercial team to deliver exceptional client experiences and sustainable loyalty.
3. Recruit, onboard and train store staff; instill a culture of sales excellence and customer-centric service.
4. Set, monitor and evaluate Sales Manager targets; implement corrective and innovative action plans to achieve objectives.
5. Drive sales of products and services through commercial initiatives, promotions and targeted customer conversion.
6. Monitor store performance through financial and HR KPIs; analyse data to define improvement plans.
7. Ensure compliance with operational standards including visual identity, merchandising, in-store offers, services and stock management.

1. Proven retail management capabilities with strong commercial orientation and customer-focus.
2. Demonstrated ability to convert client advice into sales and to foster collective success.
3. Excellent interpersonal and leadership skills with a capacity to motivate and develop teams.
4. Strong analytical mindset and ability to interpret business and HR indicators to inform decisions.
5. Rigorous approach to operational standards, visual merchandising and inventory control.

1. Sales leadership
2. Team management and coaching
3. Recruitment and staff development
4. KPI monitoring and commercial analysis
5. Visual merchandising and brand standards
6. Inventory and stock management
7. Customer experience strategy
8. Action-planning and performance optimisation

Minimum 3 years' experience in retail/store management, preferably within beauty or luxury retail environments.

High-school diploma (Baccalauréat) or equivalent; tertiary education in business, retail management or hospitality is a plus.

Attractive remuneration package (fixed salary plus variable pay on monthly and annual objectives); health insurance (mutuelle); profit-sharing (intéressement) and employee participation (participation aux résultats).

Sephora cultivates an inclusive, collaborative environment where diversity and individual initiative are valued. The company emphasizes professional development and leadership, providing resources and career pathways for employees passionate about beauty and customer experience.