Sephora Stage Experience Lead

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, a global leader in luxury goods. Known for its innovative approach to beauty retail, Sephora offers a dynamic and inclusive work environment, fostering professional growth and creativity. As an employer, Sephora is committed to diversity, equity, and inclusion, providing employees with opportunities to thrive in a supportive and engaging atmosphere.

1. Oversee all sales floor departments including Beauty, Skincare, Fragrance, and Haircare.
2. Ensure all team members execute Sephora’s selling model and provide exceptional client service.
3. Respond promptly to client feedback and partner with management to address client-related issues.
4. Support training in Client Interactive Technology to enhance client engagement.
5. Assist in managing in-store events to align with store goals and client needs.
6. Coach and provide feedback for performance improvement within the assigned area.
7. Participate in regular check-ins with direct reports to assess performance and development.
8. Demonstrate a strong understanding of store sales performance and identify business opportunities.

1. Minimum of 3 years of experience in a similar role or equivalent internal experience.
2. Proven ability to create and develop effective teams.
3. Strong verbal and written communication skills.

1. Ability to influence business partners at all levels.
2. Talent identification and team development.
3. Sales performance analysis and business opportunity identification.

Minimum of 3 years in a similar role at a comparable volume store or equivalent internal experience.

Compensation ranges between CAD$20.80 - CAD$24.45 per hour, with potential performance-based bonuses.

Competitive benefits program, performance-based bonus opportunities, and robust learning and development initiatives.

Sephora fosters a culture of innovation and inclusivity, encouraging employees to embrace their entrepreneurial spirit. The company values diversity and is committed to providing reasonable accommodation to applicants with disabilities or medical conditions.