Sephora Stage Experience Lead

Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its prestigious brands and innovative approach to luxury retail. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment, offering employees opportunities for growth and development within the beauty industry.

1. Oversee all sales floor departments including Beauty, Skincare, Fragrance, and Haircare.
2. Ensure team members execute Sephora’s selling model and deliver exceptional client service.
3. Respond to client feedback and address client-related issues promptly.
4. Support training in Client Interactive Technology for all World selling cast.
5. Assist in managing in-store events to meet store and client goals.
6. Coach and provide feedback for performance improvement within the store.
7. Understand and act on the store’s sales performance and business opportunities.

1. One to three years of experience in a similar role or equivalent internal experience.
2. Proven ability to attract and develop talented store leaders.
3. Strong verbal and written communication skills.

1. Ability to influence business partners at all levels.
2. Team-building and leadership skills.
3. Client service excellence.

Minimum of three years in a similar role at a comparable volume store or equivalent internal experience.

Compensation ranges between CAD$22.85 - CAD$28.55 per hour, with potential performance-based bonuses.

Competitive benefits program, robust learning and development initiatives, and performance-based bonus opportunities.

Sephora Canada is dedicated to creating an inclusive workplace that values diversity and innovation. The company supports employee growth through comprehensive training programs and encourages a collaborative environment where creativity and entrepreneurial spirit are celebrated.