Sephora Stage Experience Lead

Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its unparalleled selection of beauty products and exceptional customer service. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment that encourages innovation and personal growth.

1. Oversee all sales floor departments, including Beauty, Skincare, Fragrance, and Haircare.
2. Ensure team members execute Sephora’s selling model and provide outstanding client service.
3. Respond to client feedback and address client-related issues promptly.
4. Support training in Client Interactive Technology for all sales staff.
5. Assist in the management of in-store events to achieve store goals and meet client needs.
6. Coach and provide feedback to team members for performance improvement.
7. Participate in regular check-ins with direct reports to assess performance.
8. Demonstrate understanding of the store’s sales performance and business opportunities.

1. Minimum of 3 years of experience in a similar role within a high-volume retail environment.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to attract and develop talented store leaders.
4. Strong understanding of sales performance metrics.

Minimum of 3 years in a similar role at a high-volume store or equivalent internal experience.

Compensation ranges between CAD$22.85 - CAD$28.55 per hour, with potential performance-based bonuses.

Competitive benefits program, robust learning and development initiatives, and performance-based bonus opportunities.

Sephora fosters a culture of inclusivity, innovation, and personal growth, encouraging employees to embrace an entrepreneurial spirit while providing exceptional client service.