Sephora Stage Experience Lead

Sephora, a leader in global beauty retail, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. Known for its innovative approach to beauty and exceptional client service, Sephora offers a dynamic and inclusive work environment that fosters creativity and growth.

1. Oversee all sales floor departments including Beauty, Skincare, Fragrance, and Haircare.
2. Ensure team members execute Sephora’s selling model and deliver outstanding client service.
3. Respond to client feedback and partner with management to address client-related issues.
4. Support training in Client Interactive Technology for all sales staff.
5. Assist in managing in-store events to meet store and client goals.
6. Coach and provide feedback for performance management within the store.
7. Understand and analyze store sales performance and business opportunities.

1. One to three years of experience in a similar role or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to attract and develop talented store leaders.

Minimum 3 years of experience in a similar role at a comparable volume store or equivalent internal experience.

Compensation ranges between CAD$22.20 - CAD$26.10 per hour, with potential performance-based bonuses.

Competitive benefits program, robust learning and development initiatives, and performance-based bonus opportunities.

Sephora Canada is committed to fostering an inclusive and innovative workplace culture that embraces diversity and encourages personal and professional growth. The company values transparency and efficiency, utilizing AI technologies in its recruitment process to enhance candidate evaluation.