Sephora Skincare Specialist

Auckland • New Zealand

Thursday, February 13, 2025

Sephora, a distinguished division of LVMH – Moët Hennessy Louis Vuitton, stands as a global leader in beauty retailing. With over two thousand points of sale across the Americas, Europe, the Middle East, and Asia, Sephora aims to animate the most beloved beauty community worldwide.

1. Provide elevated client service through tailored in-store skincare product recommendations and consultations.
2. Serve as the subject matter expert on skincare, enhancing store expertise through training sessions and peer coaching.
3. Assess clients' skincare needs and develop personalized skincare routines.
4. Inform clients about product details, including ingredients and application methods.
5. Facilitate in-store skincare events in collaboration with leadership and brand partners.
6. Educate team members on skin needs, skin types, consultation best practices, and product knowledge.
7. Maintain stock fixtures and drawers to Sephora’s standards.
8. Complete customer transactions accurately and efficiently.
9. Monitor product levels, including best sellers and slow-moving items, and take appropriate action.
10. Enroll clients in the Beauty Insider program.

1. Beauty artistry experience in a high-service retail environment.
2. Proven sales success with the ability to meet or exceed KPI benchmarks.
3. Ability to link up, cross-sell, and close sales.
4. Embodiment of the Sephora Attitude and DNA with excellent customer service skills.
5. Commitment to a rotating shift roster, including weekends and evenings.
6. Proactive approach with the ability to operate autonomously.

Beauty artistry experience in a high-service retail environment is required.

Opportunity to attend the inaugural skin summit, receive store discounts, and access to exclusive products.

Sephora fosters a dynamic and inclusive environment where innovation and creativity are celebrated. As part of the LVMH family, Sephora upholds the values of excellence and a commitment to customer satisfaction, encouraging personal growth and professional development.