Sephora Services Manager

Sephora, a leader in the beauty retail industry, is renowned for its commitment to diversity, inclusivity, and empowerment. As part of the LVMH Moët Hennessy Louis Vuitton family, Sephora offers a dynamic and innovative work environment that fosters growth and creativity. The brand is dedicated to providing exceptional service and a unique shopping experience, making it a sought-after employer in the luxury fashion sector.

1. Oversee the management of all services, classes, and events within the store.
2. Ensure the effective operation of the Beauty, Skincare, and Fragrance Studio.
3. Leverage technology innovations to enhance client experiences.
4. Manage the online reservation system and ensure efficient client check-in processes.
5. Plan and staff in-store events to maximize client engagement and sales.
6. Develop and certify Beauty Advisors to elevate their artistry skills.
7. Participate in performance management and provide timely feedback.
8. Act as Manager on Duty, engaging with clients and Beauty Advisors.

1. Two to four years of experience in a similar role within a comparable volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to build and develop high-performing teams.

Two to four years in a similar role at a comparable volume store or equivalent internal experience.

Sephora Canada is committed to equal opportunity for employment and advancement, fostering an inclusive and diverse environment. Employees are encouraged to grow and build a career in a supportive setting. Accommodations are available for candidates with disabilities or other protected characteristics.

Sephora's workplace culture is centered around inclusivity, diversity, and empowerment. The company values the unique contributions of each employee and strives to create an environment where everyone feels seen, valued, and empowered. Sephora encourages personal and professional growth, making it a vibrant place to build a career.