Sephora Senior Beauty Academy Specialist

Sephora is a global prestige beauty retailer and part of the LVMH group, recognized for an expansive multi-brand assortment and an experiential retail model. As an employer, the brand positions itself around diversity, creativity and continuous learning, operating at the intersection of beauty, retail and culture.

1. Design end-to-end content and curricula for Product Academy initiatives, from needs analysis to selection of curated offerings and execution.
2. Design and deliver consumer-facing makeup training programmes for Beauty Advisors that translate to day-to-day retail situations and elevate service standards.
3. Conduct training needs assessments and on-site observations of classes and workshops; provide targeted coaching and development plans for Area Trainers (AT) and retail staff.
4. Develop and implement training metrics and reporting frameworks to measure effectiveness, skills improvement and behavioural change against business objectives.
5. Partner with stakeholders (store leadership, HR, merchandising and external education partners) to align training solutions with commercial priorities.
6. Leverage digital channels and social media to support training engagement and amplify learning initiatives.
7. Support travel across mainland China to deliver and evaluate training; be flexible to work extended hours or weekends for training activities.

1. Bachelor’s degree in Art or a related discipline.
2. Diploma or professional certificate in Makeup Artistry from a recognised international institution.
3. Minimum three years of hands‑on experience in makeup artistry or makeup training within the beauty/retail sector, preferably in multinational organisations.
4. Demonstrated proficiency in adult learning principles, training facilitation and coaching.
5. Excellent written and spoken command of English and Chinese.
6. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and comfort using social media to engage audiences.

1. Makeup artistry
2. Makeup training
3. Curriculum design
4. Training facilitation
5. Coaching
6. Training needs analysis
7. Training metrics and reporting
8. Adult learning principles
9. Stakeholder management
10. Product Academy solutions
11. Microsoft Word
12. Microsoft Excel
13. Microsoft PowerPoint
14. Social media

At least 3 years of practical, hands‑on experience in makeup artistry or delivering makeup training within the beauty or retail industry; prior experience in multinational organisations, partnering with educational institutions, or international exposure is advantageous.

Bachelor’s degree in Art or a related discipline; diploma or professional certificate in Makeup Artistry preferred.

Sephora fosters an inclusive, community‑driven culture that emphasises empowerment, continuous learning and career growth. The workplace values authenticity, cross‑disciplinary collaboration and innovation at the intersection of beauty and retail.