Sephora Sales Manager

Sephora is a global beauty retailer renowned for its curated assortment of prestige cosmetics, skincare and fragrance, omnichannel retail expertise and innovative store experiences. As part of the LVMH group, the brand combines luxury positioning with fast-paced retail operations and a strong focus on client experience, product education and professional development.

1. Lead a commercial axis (Perfume, Skincare, Makeup, Cash Desk or Operations), organising and planning the team’s daily activity to meet commercial and human-development objectives.
2. Drive sales growth by activating merchandising, service and promotional levers in line with the store’s development plan.
3. Coach, motivate and develop a team of Sales Advisors to achieve shared targets and deliver outstanding client experiences.
4. Build and transmit in-depth product and service knowledge to the team to raise sell-through and client satisfaction.
5. Monitor performance indicators, manage staffing and schedules, and propose operational improvements to optimise results.

1. Proven first-line managerial experience in a customer-facing retail environment is required.
2. Demonstrable commercial orientation with a track record of achieving sales targets.
3. Strong interpersonal and coaching skills with the ability to engage and develop teams.
4. Intellectual agility, proactivity and an ability to propose pragmatic solutions in a fast-changing environment.

1. Team leadership
2. Coaching & training
3. Commercial development and KPI management
4. Product knowledge transfer (cosmetics, skincare, fragrance)
5. Merchandising and visual standards
6. Operational planning and scheduling
7. Customer experience excellence

A first successful managerial experience in a customer-service-driven retail environment, ideally within beauty, cosmetics or luxury retail.

High school diploma or equivalent; post‑secondary studies in business, retail management or cosmetics/beauty are a plus.

Fixed salary plus attractive variable pay; health insurance (mutuelle); profit-sharing (participation) and incentive scheme (intéressement); other company benefits.

Sephora fosters a collaborative, inclusive culture where diversity and individual contribution are celebrated. The environment values continuous learning, leadership development and hands-on innovation in creating memorable client experiences.