Sephora Sales Manager (Apprenticeship)

Sephora is a leading global beauty retailer and a member of the LVMH group, recognised for its broad assortment of prestige brands, innovative retail concepts and experiential in-store service. The company emphasises retail excellence, talent development and multicultural teams across an extensive European and international store network.

1. Co-lead the commercial activity of a designated department or axis (Perfume, Skincare, Make-up, Checkout, Operations) alongside a store manager, ensuring daily execution and commercial performance.
2. Organise and plan team schedules and day-to-day operations, deploying growth levers in line with the store’s commercial and human development plans.
3. Support and drive the department’s commercial project by proposing initiatives to increase sales, conversion and average basket.
4. Coach, motivate and develop Sales Advisors to achieve shared objectives and deliver exceptional client experiences.
5. Monitor performance indicators for the perimeter, follow up on targets and implement corrective actions in collaboration with the management team.

1. Hold a minimum of Bac+3 / Bac+4 or equivalent, and be enrolled to prepare a Master 1 or Master 2 in commercial management, retail or a related discipline (alternance contract).
2. Strong customer-service orientation with a genuine interest in beauty and retail.
3. Aptitude for team leadership and a desire to animate and develop frontline sales colleagues.
4. Resilience, initiative and a results-driven mindset with an appetite for operational challenges.

1. Retail sales management
2. Team leadership and coaching
3. Customer service excellence
4. Merchandising and visual standards
5. Store operations and shift planning
6. Sales KPI monitoring and target management
7. Inventory management
8. Point of Sale (POS) systems

Entry-level — suitable for recent graduates or candidates beginning their retail management career. Prior experience in sales or a customer-facing retail role is advantageous but not mandatory.

Bac+3/Bac+4 minimum; enrolled in or preparing a Master 1 or Master 2 in commercial management, retail management or equivalent (alternance/apprenticeship).

Sephora fosters an inclusive, collaborative culture where diversity and authenticity are valued and professional development is encouraged. The retail environment prioritises hands-on learning, leadership growth and a team-focused atmosphere that celebrates creativity in beauty.