Sephora Sales Consultant

Sephora, a distinguished member of the LVMH family, is a global leader in the beauty retail sector, renowned for its innovative approach and commitment to diversity. With a presence in 35 markets and over 3,000 stores worldwide, Sephora is dedicated to reimagining the future of beauty, empowering its teams, and celebrating individuality.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized customer service.
3. Identify customer needs and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated team member.
6. Assist in identifying store improvement opportunities and potential solutions.
7. Contribute to a pleasant and organized work environment.
8. Maintain store presentation according to Sephora's standards.
9. Execute and adhere to all Sephora policies and procedures.
10. Strive to be a reference in the assigned area.
11. Participate in stock control and quality assurance.
12. Complete delegated tasks promptly and accurately.
13. Maintain store safety standards.
14. Stay informed about competitor activities and special store events.
15. Participate in programs to reduce merchandise loss.
16. Assist in reducing company expenses without compromising service and presentation standards.
17. Ensure confidentiality of information.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Ability to communicate verbally with customers and staff clearly.
4. Ability to operate the point of sale system, if authorized.
5. Ability to handle and apply products to customers.
6. Availability and flexibility.
7. Adherence to dress code.
8. Consistent and reliable customer service.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a dynamic work environment surrounded by talented leaders and teams, personalized career development plans, and a culture of innovation and inclusivity.

Sephora fosters a culture of innovation and inclusivity, encouraging creativity and personal growth. As a part of the LVMH family, Sephora values diversity and is committed to creating an inclusive environment for all employees, celebrating individuality and empowering teams to reimagine the future of beauty.