Sephora Sales Consultant

Sephora, a distinguished member of the LVMH family, is a global leader in the beauty retail industry. With a presence in 35 markets and over 3,000 stores worldwide, Sephora is renowned for its innovative approach to beauty and its commitment to diversity and inclusion. As an employer, Sephora invests in the development and empowerment of its teams, fostering an environment where creativity and individuality are celebrated.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide specialized and friendly customer service.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated member of the store team.
6. Assist in identifying opportunities for store improvements and potential solutions.
7. Recognize and respect the contributions of others.
8. Contribute to a pleasant and organized work environment.
9. Perform services as required.
10. Seek specialized knowledge in the area of expertise.
11. Stay informed about market trends.
12. Adhere to LVMH's code of ethics and conduct.
13. Maintain Sephora's product, service, and event display concepts at all times.
14. Ensure store cleanliness, maintenance, and organization standards are met.
15. Execute and comply with all Sephora policies and procedures.
16. Strive to be a reference in the assigned area.
17. Participate in stock control and quality assurance.
18. Complete all delegated tasks promptly and accurately.
19. Maintain store safety standards.
20. Monitor competitor activities.
21. Be aware of special store events.
22. Participate in programs to reduce merchandise loss.
23. Assist in reducing company expenses without compromising service and presentation standards.
24. Designated consultants should be knowledgeable about cashier functions.
25. Ensure confidentiality of information.
26. Complete all My Sephora Learning trainings.
27. Actively seek additional training when necessary.
28. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organization skills.
2. Logical reasoning.
3. Committed and proactive profile.
4. Customer focus.
5. Teamwork.
6. Work ethic and values aligned with Sephora.
7. Results/action-oriented.
8. Willingness to learn.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a dynamic work environment surrounded by talented leaders and teams, opportunities for continuous learning and development through personalized career plans, and a culture that encourages innovation and creativity. Employees are empowered to express their individuality and contribute to the company's mission to reimagine the future of beauty.

Sephora prides itself on being an equal opportunity workplace, celebrating diversity and fostering an inclusive environment for all employees. The company encourages creativity and innovation, with a global impact and a disruptive spirit that allows team members to learn, evolve, and be themselves.