Sephora Sales Consultant

Sephora, a leader and pioneer in the luxury cosmetics and fragrance market, is recognized globally as the premier beauty retailer in its category. As part of the esteemed LVMH group, Sephora offers genuine opportunities for growth and success through innovation, creativity, and dedication to its team and clientele. Joining this illustrious family means playing a pivotal role in shaping the future of beauty.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized customer service.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated team member.
6. Assist in identifying opportunities for store improvements and propose solutions.
7. Contribute to a pleasant and organized work environment.
8. Maintain store presentation according to Sephora's product, service, and event concepts.
9. Execute and adhere to all Sephora policies and procedures.
10. Participate in stock control and quality assurance.
11. Ensure store safety standards are met.
12. Stay informed about competitor movements and special store events.
13. Engage in programs to reduce merchandise loss and expenses without compromising service and presentation standards.
14. Complete all My Sephora Learning trainings and seek additional training as needed.
15. Assist in the training of new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Commitment and proactivity.
4. Customer focus.
5. Teamwork.
6. Work ethics and values aligned with Sephora.
7. Result/action orientation.
8. Willingness to learn.

Minimum 3 years of experience, preferably in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a workplace with equal opportunities for all, celebrating diversity and fostering an inclusive and respectful environment for everyone.

Sephora prides itself on providing a dynamic and inclusive workplace, where diversity is celebrated and every team member is encouraged to contribute to a respectful and innovative environment. The company is committed to redefining the future of beauty through its dedication to its team and customers.