Sephora Sales Consultant

Sephora, a prominent beauty retailer, is part of the esteemed LVMH group, a global leader in luxury goods. With a presence in 35 markets and over 3,000 stores worldwide, Sephora is renowned for its innovative approach to beauty retailing. As an employer, Sephora is committed to fostering an inclusive environment that celebrates diversity and empowers its teams to excel and redefine the future of beauty.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized service to customers.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated member of the store team.
6. Assist in identifying opportunities for store improvements and potential solutions.
7. Recognize and respect the contributions of others.
8. Contribute to a pleasant and organized work environment.
9. Perform services as required.
10. Pursue specialized knowledge in the area of expertise.
11. Stay informed about market trends.
12. Adhere to the LVMH group code of ethics and conduct.
13. Maintain Sephora's product, service, and event presentation standards.
14. Ensure cleanliness, maintenance, and organization of the store.
15. Execute and comply with all Sephora policies and procedures.
16. Strive to be a reference in the assigned area.
17. Participate in stock control and quality assurance.
18. Complete all delegated tasks promptly and accurately.
19. Maintain store safety standards.
20. Monitor competitor activities.
21. Be aware of special store events.
22. Participate in programs to reduce merchandise loss.
23. Assist in reducing company expenses without compromising service and presentation standards.
24. Designated consultants should be knowledgeable about cash register functions.
25. Ensure confidentiality of information.
26. Complete all My Sephora Learning trainings.
27. Actively seek additional training when necessary.
28. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organization skills.
2. Logical reasoning.
3. Committed and proactive profile.
4. Customer focus.
5. Teamwork.
6. Work ethics and values aligned with Sephora.
7. Results/action-oriented.
8. Willingness to learn.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a dynamic work environment surrounded by talented leaders and teams. Employees benefit from personalized career development plans, continuous learning opportunities, and a culture that encourages creativity and innovation. Sephora is committed to equal opportunity employment and celebrates diversity in the workplace.

Sephora fosters a culture of innovation and inclusivity, encouraging employees to unleash their creativity and be their authentic selves. As part of the LVMH family, Sephora's global reach and impact are significant, with a shared mission to reimagine the future of beauty. The company values diversity and is dedicated to creating an inclusive environment for all employees.