Sephora Sales Consultant

Sephora, a leader in the global beauty retail industry, is renowned for its innovative approach to cosmetics and luxury products. As part of the esteemed LVMH group, Sephora is committed to empowering its teams and inspiring customers worldwide. The brand fosters an inclusive environment that celebrates diversity and encourages personal and professional growth.

1. Provide friendly and knowledgeable sales consultations to all customers.
2. Maintain store appearance according to Sephora's standards and procedures.
3. Greet and enthusiastically assist customers upon entering the store.
4. Identify customer needs through effective inquiry and suggest suitable products.
5. Convey product knowledge to customers.
6. Participate actively as a motivated team member.
7. Assist in identifying store improvement opportunities and propose solutions.
8. Contribute to a pleasant and organized work environment.
9. Perform services as needed and pursue specialized knowledge in the field.
10. Stay informed about market trends.
11. Adhere to LVMH's code of ethics and conduct.
12. Ensure product, service, and event displays align with Sephora's concepts.
13. Maintain store cleanliness, maintenance, and organization standards.
14. Execute all Sephora policies and procedures diligently.
15. Strive to be a reference in the assigned area.
16. Participate in stock control and quality assurance.
17. Complete delegated tasks promptly and accurately.
18. Uphold store safety standards.
19. Monitor competitor activities.
20. Be aware of special store events.
21. Engage in programs to reduce merchandise loss.
22. Assist in reducing company expenses without compromising service and presentation standards.
23. Possess knowledge of cashier functions if designated.
24. Ensure confidentiality of information.
25. Complete all My Sephora Learning trainings.
26. Seek additional training when necessary.
27. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Ability to communicate verbally with customers and staff clearly.
4. Ability to operate point of sale systems if trained.
5. Ability to handle and apply products on customers.
6. Availability and flexibility.
7. Adherence to dress code.
8. Consistent and reliable customer service.
9. Committed and proactive profile.
10. Customer-focused.
11. Teamwork.
12. Work ethic and values aligned with Sephora.
13. Results/action-oriented.
14. Willingness to learn.

Minimum 3 years of experience, preferably in retail or beauty sectors.

High school diploma or equivalent.

Sephora offers opportunities for growth and success through innovation, creativity, and dedication to time and customers.

Sephora is a pioneering and leading company in the cosmetics and luxury retail market, recognized globally as the foremost beauty retailer in its category. Joining the Sephora family and the LVMH community provides a pivotal role in the brand's history and contributes to redefining the future of beauty.