Sephora Sales Consultant

Sephora, a distinguished member of the LVMH Group, stands as a global leader in the beauty retail industry. Renowned for its innovative approach and commitment to diversity, Sephora empowers its teams to inspire customers and redefine the future of beauty. With a presence in 35 markets and over 3,000 stores worldwide, Sephora is dedicated to fostering an inclusive and dynamic workplace where creativity and individuality are celebrated.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide friendly and specialized customer service.
3. Identify customer needs through effective inquiry and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated member of the store team.
6. Assist in identifying opportunities for store improvements and propose solutions.
7. Contribute to a pleasant and organized work environment.
8. Perform services as required.
9. Stay informed about market trends.
10. Adhere to the LVMH Group's code of ethics and conduct.
11. Maintain Sephora's product, service, and event presentation standards.
12. Ensure store cleanliness, maintenance, and organization.
13. Execute and comply with all Sephora policies and procedures.
14. Strive to be a reference in the assigned area.
15. Participate in stock control and quality assurance.
16. Complete all delegated tasks promptly and accurately.
17. Maintain store safety standards.
18. Monitor competitor activities.
19. Be aware of special store events.
20. Participate in programs to reduce stock loss.
21. Assist in reducing company expenses without compromising service and presentation standards.
22. Ensure confidentiality of information.
23. Complete all My Sephora Learning trainings.
24. Actively seek additional training when necessary.
25. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a dynamic work environment with opportunities for learning and career development. Employees are surrounded by talented leaders and teams, and benefit from personalized career plans.

Sephora prides itself on a culture of innovation and inclusivity, where creativity is encouraged, and diversity is celebrated. As part of the LVMH family, Sephora's global reach and impact are significant, fostering an environment where employees can thrive and contribute to reimagining the future of beauty.