Sephora Sales and Service Leader

Somerville • USA

Tuesday, February 3, 2026

Sephora, a leader in the beauty retail industry, is part of the prestigious LVMH Moët Hennessy Louis Vuitton group, renowned for its commitment to luxury and innovation. As an employer, Sephora offers a dynamic and inclusive environment where creativity and diversity are celebrated, providing employees with opportunities for growth and development in the beauty sector.

1. Lead and inspire team members to deliver exceptional client service and achieve sales goals.
2. Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
3. Provide ongoing feedback and development to elevate team performance.
4. Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
5. Assist with inventory management, visual merchandising, and maintaining store standards.
6. Promote a culture of inclusivity and teamwork.
7. Ensure adherence to company policies and create a safe shopping experience.

1. Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
2. Proven ability to coach and inspire teams to achieve goals.
3. Strong sales and client service skills.

1. Excellent communication and interpersonal skills.
2. Comfortable in a fast-paced and dynamic environment.
3. Quick learner with the ability to absorb and share product knowledge and training.
4. Physically able to lift and carry up to 50 pounds.

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

$28.00 - $36.00 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.

Sephora fosters a vibrant and inclusive culture where diversity is celebrated, and every individual's uniqueness is honored. The company is dedicated to creating a supportive environment that encourages personal and professional growth.