Sephora Sales and Service Leader

Mt. Juliet • USA

Sunday, June 1, 2025

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and excellence. As an employer, Sephora is dedicated to fostering an inclusive and dynamic work environment where innovation and creativity are celebrated. The company is recognized for its focus on employee development and customer satisfaction, making it a distinguished place to build a career in the beauty sector.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Operational compliance
5. Communication and interpersonal skills
6. Adaptability and resilience

Prior leadership experience in retail sales or services is required.

$21.40 - $26.35 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, fostering a supportive work environment that values diversity, inclusion, and belonging.

Sephora is committed to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company values diversity and inclusivity, ensuring a workplace where all employees feel valued and empowered.