Sephora Sales and Service Leader

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Known for its innovative approach to beauty and commitment to customer service, Sephora offers a dynamic and inclusive work environment where employees are encouraged to thrive and grow.

1. Lead and inspire team members to deliver exceptional client service and achieve sales goals.
2. Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
3. Provide ongoing feedback and development to elevate team performance.
4. Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
5. Assist with inventory, visual merchandising, and maintaining store standards.
6. Promote a culture of openness and inclusivity where everyone feels empowered.
7. Ensure adherence to company policies and create a safe and enjoyable shopping experience.

1. Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
2. Proven ability to coach and inspire teams to achieve goals.
3. Strong sales and client service skills.
4. Excellent communication and interpersonal skills.
5. Comfortable in a fast-paced and dynamic environment.
6. Physically able to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client engagement and service excellence
3. Product knowledge and training
4. Communication and interpersonal skills
5. Adaptability in a dynamic environment

A minimum of 2 years of leadership experience in retail, hospitality, or service sectors is required.

$24.00 - $31.00 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.

Sephora fosters a beauty community where uniqueness is celebrated, creating an inclusive and empowering environment for all employees. The company is committed to diversity, equity, and inclusion, ensuring a workplace where everyone feels respected and valued.