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Sephora Sales and Service Leader
Sephora, a leader in the global beauty retail industry, is part of the Selective Distribution division of LVMH Moët Hennessy Louis Vuitton, the world's largest luxury goods conglomerate. Known for its unparalleled assortment of prestige products, unbiased service from experts, and innovation, Sephora offers a unique shopping experience that continues to captivate beauty enthusiasts worldwide.
- Lead and inspire team members to deliver exceptional client service and achieve sales goals.
- Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
- Provide ongoing feedback and development to elevate team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory management, visual merchandising, and maintaining store standards.
- Promote a culture of inclusivity and teamwork.
- Ensure adherence to company policies to create a safe and enjoyable shopping experience.
- Minimum 2 years of leadership experience in retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfortable in a fast-paced and dynamic environment.
- Physically able to lift and carry up to 50 pounds.
- Leadership and team management
- Client engagement and service excellence
- Product knowledge and training
- Communication and interpersonal skills
- Problem-solving and adaptability
Minimum of 2 years in a leadership role within retail, hospitality, or service sectors.
This position is listed in Grand Rapids, in USA. Sephora is actively recruiting for this and 1,851 other open jobs in USA.
$24.00 - $31.00 per hour, dependent on qualifications and experience.
Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.
Sephora fosters a culture of inclusivity and belonging, celebrating diversity and empowering employees to thrive in a dynamic and supportive environment. The company is committed to creating a beauty community where everyone's uniqueness is respected and honored.
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