Sephora Sales Advisor (Work‑Study / Alternance) - Tours

Sephora is a leading global beauty retailer known for an extensive assortment of cosmetics, fragrance and skincare brands and an elevated in-store experience. As part of the LVMH group, the brand combines retail innovation with a strong emphasis on brand partnerships, customer experience and employee development.

1. Welcome customers, provide personalised consultations and recommend Sephora products and services that meet individual needs.
2. Drive in-store sales through product demonstrations, cross-selling and upselling while contributing to commercial targets and promotional initiatives.
3. Create memorable customer experiences that reflect Sephora’s standards for service, ambiance and brand presentation.
4. Participate in store events, merchandising, product launches and sales challenges to support traffic and conversion objectives.
5. Follow the structured work‑study training plan to acquire technical product knowledge, sales techniques and operational store skills.

1. Baccalauréat (or equivalent) with a specialization in sales, retail or aesthetics preferred.
2. Enrolment in, or intention to pursue, a Bac+2 (or higher) diploma via a work‑study (alternance) program.
3. Strong customer‑service orientation and genuine interest in beauty and cosmetics.
4. Capacity to work retail hours including weekends and participate actively in team initiatives.
5. Positive attitude, interpersonal ease and a collaborative mindset.

1. Customer service and client relationship management
2. Retail sales and conversion techniques
3. Product recommendation and merchandising
4. Effective verbal communication and presentation
5. Team collaboration and adaptability

Entry level — no prior professional experience required. Previous retail, sales or beauty internship experience is advantageous but not mandatory for candidates entering a work‑study programme.

Baccalauréat (high‑school diploma) in sales, retail or aesthetics preferred; must be enrolled in or planning to enrol in a Bac+2 (or higher) qualification delivered through an alternance/work‑study contract.

Sephora cultivates an inclusive, client‑centric culture that celebrates diversity and encourages personal and professional development. The retail environment values teamwork, creativity and continuous learning, offering structured training pathways for early‑career talent.