Sephora Sales Advisor - Beauty Retail

Sephora is a leading global beauty retailer and part of the LVMH group, renowned for its broad assortment of prestige cosmetics, skincare and fragrance brands. As an employer, Sephora emphasizes client experience, product expertise and rapid internal mobility within a fast-paced, trend-driven retail environment.

1. Serve as an ambassador of the Sephora brand: welcome customers, provide personalised advice and build long-term client relationships.
2. Drive sales performance through tailored product and service recommendations, upselling and cross-selling to meet store KPIs.
3. Create memorable, high-quality beauty experiences that enhance customer satisfaction and loyalty.
4. Support store activations, in-store events and commercial challenges to maximise footfall and conversion.
5. Maintain visual merchandising standards, ensure product availability and execute stock replenishment and housekeeping tasks.
6. Operate the point-of-sale, follow cash-handling procedures and contribute proactively to the team’s daily targets.

1. Strong customer-service orientation with a persuasive, sales-driven mindset.
2. Attention to detail and a commitment to delivering an elevated client experience.
3. Excellent interpersonal and communication skills; ability to adapt style to diverse clientele.
4. Ability to work collaboratively in a team and to perform in a dynamic retail environment.
5. Flexibility to work retail hours, including weekends and peak trading periods.

1. Retail sales
2. Clienteling
3. Product recommendation and consultation (skincare, makeup, fragrance)
4. Upselling and cross-selling
5. Visual merchandising
6. Point-of-sale (POS) operation and cash handling
7. Event participation and in-store activation support
8. Team collaboration and communication

Entry-level — no prior experience required. Previous customer-facing retail or beauty sales experience is advantageous but not mandatory.

High school diploma or equivalent; vocational training in retail, sales or beauty is advantageous but not required.

Sephora fosters a fast-moving, client-centric retail culture where creativity, product passion and commercial performance are rewarded. The brand prioritises internal training and career progression, offering opportunities to develop expertise across merchandising, store management and brand partnerships.