Sephora Retail Supervisor

Aachen • Germany

Monday, December 15, 2025

Sephora, a pioneering force in the prestige beauty retail sector, is part of the esteemed LVMH Group. Since its founding in 1969 in Limoges, France, Sephora has been a trailblazer in promoting inclusivity and diversity within the beauty industry. With a presence in 35 countries and a workforce of 56,000 employees, Sephora connects customers with a curated selection of nearly 500 brands, including its own Sephora Collection, offering a diverse range of beauty products. The brand is renowned for its innovative approach and commitment to fostering a world of inspiration and inclusion.

1. Create and manage daily staff schedules and coordinate sales floor activities.
2. Manage employee absences and sickness in the absence of the manager.
3. Induct and train new employees, implementing floor management strategies.
4. Act as a role model, embodying the Sephora Attitude and DNA.
5. Support in achieving sales targets and ensuring excellent customer service.
6. Conduct morning briefings and shift handovers.
7. Organize customer engagement activities such as beauty classes and weekend looks.
8. Update visual merchandising and ensure cleanliness on the sales floor.
9. Conduct inventories and manage merchandise from receipt to storage.
10. Prepare for store opening and closing, and report maintenance issues.
11. Deputize for the Corner Manager when necessary.

1. Minimum 3 years of experience in retail, preferably in the beauty sector.

1. Customer-focused and business-driven mindset.
2. Excellent communication and delegation abilities.
3. Analytical and commercial working methods.
4. Basic knowledge of SAP and Excel.
5. Proficiency in English or the native language of the country.

At least 2-3 years' experience in retail, preferably within the beauty sector, with a strong hands-on mentality and presence on the sales floor.

Sephora offers a vibrant community where authenticity is embraced and differences are celebrated. The culture of empowerment, learning, and growth provides tools and opportunities for personal and professional development.

Sephora fosters a culture of inclusivity, empowerment, and innovation. The company values authenticity and the strength of diversity, offering a supportive environment where employees can thrive and contribute to the brand's mission of inspiring the beauty industry.