Sephora Retail Sales Associate

São Paulo • Brazil

Tuesday, August 19, 2025

Sephora, a prestigious name in the luxury beauty retail sector, is part of the esteemed LVMH Group, known globally for its commitment to quality and innovation. As an employer, Sephora is dedicated to fostering an inclusive and dynamic work environment, offering opportunities for professional growth and development within the expansive LVMH family.

1. Provide a welcoming and positive experience for customers from the moment they enter the store.
2. Initiate customer interactions with cordiality and clarity.
3. Support internal teams with operational activities and maintaining the sales environment.
4. Greet customers at the store entrance, offer courteous service, and provide shopping baskets.
5. Ensure a pleasant first impression by promoting an inviting and friendly atmosphere.
6. Assist the sales team in preparing shopping bags, carefully folding tissue paper, and organizing bags for customer delivery.
7. Maintain the organization of shopping baskets, ensuring they are always available and clean for customers.
8. Aid in restocking products on shelves according to category and price, ensuring items are organized per Sephora's standards and visible to customers.
9. Collaborate with the team to ensure smooth daily operations and achieve customer service standards.

1. High School Diploma or currently enrolled in high school

1. Ability to relate to customers respectfully, listening and adapting to different profiles.
2. Customer service skills.
3. Teamwork and support for colleagues in operational activities.
4. Proactivity in maintaining an organized, accessible, and inviting store.
5. Willingness to handle various tasks throughout the day.

Beginner level experience in customer service or retail is preferred.

High School Diploma or currently enrolled in high school

Employees will have access to certified training, mentorship with Sephora leaders, and an immersive in-store experience.

Sephora promotes a culture of inclusivity and professional development, emphasizing a supportive environment where diversity is celebrated. The company values teamwork, innovation, and the continuous growth of its employees, aligning with the broader values of the LVMH Group.