Sephora Retail Associate

São Paulo • Brazil

Wednesday, August 20, 2025

Sephora, a leading brand in the beauty industry, is part of the esteemed LVMH Group, known for its commitment to luxury and excellence. As an employer, Sephora is dedicated to fostering an inclusive and diverse workplace, offering employees opportunities for professional growth and development within a dynamic and innovative environment.

1. Provide a welcoming and positive experience for customers from the moment they enter the store.
2. Greet customers with courtesy and clarity, offering assistance and a shopping basket.
3. Support the sales team by preparing shopping bags, folding tissue paper, and organizing bags for customer delivery.
4. Ensure shopping baskets are clean, available, and organized for customer use.
5. Assist in restocking products on shelves according to category and price, maintaining Sephora's organizational standards.
6. Collaborate with the team to ensure smooth daily operations and achieve customer service excellence.

1. High school diploma or currently enrolled in high school.

1. Excellent customer service skills.
2. Ability to relate to customers respectfully and adapt to different profiles.
3. Teamwork and operational support skills.
4. Proactive in maintaining an organized, accessible, and inviting store environment.
5. Willingness to handle various tasks throughout the day.

Beginner level experience in customer service or retail is required.

High school diploma or currently enrolled in high school.

Access to certified training, mentorship with Sephora leaders, and an immersive in-store experience.

Sephora champions an inclusive culture that values diversity and promotes professional acceleration for individuals with disabilities. The company is committed to creating an environment where all employees can thrive and contribute to the brand's success.