Sephora Retail Associate

São Paulo • Brazil

Tuesday, August 19, 2025

Sephora, a distinguished brand under the LVMH conglomerate, is renowned for its commitment to diversity and inclusion within the luxury beauty retail sector. As a leader in the industry, Sephora offers a dynamic and inclusive work environment, fostering professional growth and development through innovative programs and initiatives.

1. Provide a welcoming and positive experience for customers from the moment they enter the store.
2. Initiate customer interactions with cordiality and clarity.
3. Support internal teams with operational activities and maintain the sales environment's organization.
4. Greet customers at the store entrance, offer cordial service, and provide shopping baskets.
5. Ensure a pleasant first impression by promoting an inviting and friendly atmosphere.
6. Assist the sales team in preparing shopping bags, folding tissue paper, and organizing bags for customer delivery.
7. Maintain the organization of shopping baskets, ensuring they are always available and clean for customers.
8. Aid in product restocking on shelves according to category and price, ensuring items are organized per Sephora standards and visible to customers.
9. Collaborate with the entire team to ensure smooth daily operations and achieve customer service standards.

1. High School Diploma or currently enrolled in high school

1. Ability to relate to customers respectfully, listening and adapting to different profiles
2. Customer service skills
3. Teamwork and support for colleagues in operational activities
4. Proactive involvement in tasks that keep the store organized, accessible, and inviting
5. Willingness to handle various tasks throughout the day

Beginner level experience in customer service or retail preferred.

High School Diploma or currently enrolled

Access to certified training, mentorship with Sephora leaders, and an immersive in-store experience.

Sephora champions a culture of inclusivity and professional growth, offering employees the opportunity to thrive in a supportive and dynamic environment. The brand's commitment to diversity is reflected in its workforce and its innovative programs designed to accelerate career progression for all employees.