Sephora Retail Associate

São Paulo • Brazil

Tuesday, August 19, 2025

Sephora, a leading beauty retailer, is part of the prestigious LVMH Group, renowned for its luxury brands and commitment to excellence. As an employer, Sephora is dedicated to fostering an inclusive and dynamic work environment where diversity is celebrated, and professional growth is encouraged.

1. Provide a welcoming and positive experience for customers from the moment they enter the store.
2. Initiate customer interactions with cordiality and clarity.
3. Support the internal team with operational activities and maintain the sales environment.
4. Assist in preparing shopping bags, folding tissue paper, and organizing bags for customer delivery.
5. Ensure shopping baskets are available and clean for customers.
6. Aid in restocking products on shelves according to category and price, ensuring items are organized and visible.
7. Collaborate with the team to ensure smooth daily operations and achieve customer service standards.

1. High School Diploma or currently enrolled in high school.

1. Ability to interact respectfully with customers, adapting to different profiles.
2. Customer service skills.
3. Teamwork and operational support skills.
4. Proactivity in maintaining an organized, accessible, and inviting store environment.
5. Willingness to handle various tasks throughout the day.

Beginner level experience in customer service or retail environments is preferred.

High School Diploma or currently enrolled in high school.

Access to certified training, mentorship with Sephora leaders, and an immersive in-store experience.

Sephora promotes a culture of inclusivity and professional development through its Beauty Without Barriers program, which focuses on accelerating careers and inclusive hiring. The company values diversity and strives to create a welcoming atmosphere for both employees and customers.