Sephora Retail Associate

São Paulo • Brazil

Tuesday, August 19, 2025

Sephora, a distinguished name in the luxury beauty retail sector, is part of the esteemed LVMH Group, a global leader in high-quality products. As an employer, Sephora is committed to inclusivity and diversity, offering dynamic career opportunities and fostering a culture of empowerment and innovation.

1. Provide a welcoming and positive experience for customers from the moment they enter the store.
2. Initiate customer service with cordiality and clarity.
3. Support the internal team in operational activities and maintain the sales environment's organization.
4. Greet customers at the store entrance, offer courteous service, and provide shopping baskets.
5. Ensure a pleasant first impression, promoting an inviting and friendly atmosphere for customers.
6. Assist the sales team in preparing shopping bags, carefully folding tissue paper, and organizing bags for customer delivery.
7. Maintain the organization of shopping baskets, ensuring they are always available and clean for customers.
8. Aid the team in restocking products on shelves according to category and price, ensuring items are organized per Sephora's standards and visible to customers.
9. Collaborate with the entire team to ensure smooth daily operations and achieve customer service standards.

1. High School Diploma or currently enrolled in high school

1. Ability to interact respectfully with customers, listening and adapting to different profiles.
2. Customer service skills.
3. Ability to work in a team and support colleagues in operational activities.
4. Proactive in maintaining the store's organization, accessibility, and inviting atmosphere.
5. Willingness to handle various tasks throughout the day.

Entry-level experience in customer service or retail is preferred.

High School Diploma or currently enrolled in high school

Access to certified training, mentorship with Sephora leaders, and an immersive in-store experience. Potential for career advancement within Sephora or other LVMH Group companies.

Sephora fosters an inclusive and dynamic work environment, emphasizing professional growth and collaboration. The company values diversity and is dedicated to creating opportunities for individuals with disabilities through its inclusive hiring initiatives.