Sephora Retail Associate

São Paulo • Brazil

Tuesday, August 19, 2025

Sephora, a distinguished name in the luxury beauty retail sector, is part of the esteemed LVMH group, renowned for its commitment to innovation and excellence. As an employer, Sephora is dedicated to fostering an inclusive and dynamic work environment, offering opportunities for professional growth and development within the broader LVMH ecosystem.

1. Provide a welcoming and positive experience for customers from the moment they enter the store.
2. Initiate customer interactions with cordiality and clarity.
3. Support the internal team with operational activities and sales floor organization.
4. Assist customers by offering shopping baskets and ensuring a pleasant first impression.
5. Aid the sales team in preparing shopping bags, including folding tissue paper and organizing bags for customer delivery.
6. Maintain the cleanliness and availability of shopping baskets for customer use.
7. Assist in product restocking on shelves according to category and price, ensuring items are organized and visible.
8. Collaborate with the team to ensure smooth daily operations and uphold customer service standards.

1. High School Diploma or currently enrolled in high school.

1. Ability to relate to customers with respect and adaptability.
2. Customer service skills.
3. Teamwork and operational support skills.
4. Proactivity in maintaining store organization and accessibility.
5. Willingness to handle various tasks throughout the day.

Beginner level experience in customer service or retail is preferred.

High School Diploma or currently enrolled.

Sephora offers a unique opportunity to participate in the 'Beleza sem Barreiras' program, which includes certified training, mentorship with Sephora leaders, and an immersive in-store experience. Participants who are not immediately hired will be recommended as accelerated talent within the LVMH group and its commercial partners.

Sephora is committed to creating an inclusive and supportive workplace culture that values diversity and encourages professional growth. The 'Beleza sem Barreiras' program exemplifies this commitment by providing opportunities for individuals with disabilities to thrive in the beauty industry.