Sephora Retail Associate

São Caetano do Sul • Brazil

Tuesday, August 19, 2025

Sephora, a prestigious name in the beauty retail industry, is part of the esteemed LVMH Group, renowned for its luxury brands. As an employer, Sephora is committed to fostering an inclusive and diverse workforce, offering unparalleled opportunities for professional growth and development within the beauty sector.

1. Provide a welcoming and positive experience for customers from the moment they enter the store.
2. Initiate customer interactions with cordiality and clarity.
3. Support internal teams with operational activities and maintain the sales environment.
4. Greet customers at the store entrance, offer courteous service, and provide shopping baskets.
5. Ensure a pleasant first impression by promoting an inviting and friendly atmosphere.
6. Assist the sales team in preparing shopping bags, carefully folding tissue paper, and organizing bags for customer delivery.
7. Maintain the organization of shopping baskets, ensuring they are always available and clean for customers.
8. Aid in product restocking on shelves according to category and price, ensuring items are organized as per Sephora's standards and visible to customers.
9. Collaborate with the team to ensure smooth daily operations and meet customer service standards.

1. High School Diploma or currently enrolled in high school.

1. Ability to engage with customers respectfully, listening and adapting to different profiles.
2. Customer service skills.
3. Teamwork and operational support skills.
4. Proactive in maintaining an organized, accessible, and inviting store environment.
5. Willingness to handle various tasks throughout the day.

Beginner level experience in customer service or retail is preferred.

High School Diploma or currently enrolled in high school.

Access to certified training, mentorship with Sephora leaders, and immersive in-store experience. Opportunities for accelerated career growth within Sephora and potential placement with other LVMH Group companies and commercial partners.

Sephora champions an inclusive and dynamic workplace culture, encouraging diversity and professional development. The company values collaboration, innovation, and customer-centric service, creating an environment where employees can thrive and contribute to the brand's success.