Sephora Retail Associate

Rio de Janeiro • Brazil

Tuesday, August 19, 2025

Sephora, a prestigious name in the luxury beauty retail sector, is part of the esteemed LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Sephora is dedicated to fostering an inclusive and dynamic work environment, offering unparalleled opportunities for professional growth and development within the beauty industry.

1. Provide a welcoming and positive experience for customers from the moment they enter the store.
2. Initiate customer interactions with cordiality and clarity.
3. Support internal teams with operational activities and maintain an organized sales environment.
4. Greet customers at the store entrance, offer courteous service, and provide shopping baskets.
5. Ensure a pleasant first impression by promoting an inviting and friendly atmosphere.
6. Assist the sales team in preparing shopping bags, carefully folding tissue paper, and organizing bags for customer delivery.
7. Maintain the organization of shopping baskets, ensuring they are always available and clean for customers.
8. Aid in restocking products on shelves according to category and price, ensuring items are organized per Sephora's standards and visible to customers.
9. Collaborate with the entire team to ensure smooth daily operations and meet customer service standards.

1. High school diploma or currently enrolled in high school.

1. Ability to relate to customers respectfully, listening and adapting to different profiles.
2. Customer service skills.
3. Teamwork and operational support skills.
4. Proactive in maintaining an organized, accessible, and inviting store environment.
5. Willingness to handle various tasks throughout the day.

Beginner level experience in customer service or retail environments.

High school diploma or currently enrolled in high school.

Participation in the Beauty Without Barriers program, offering certified training, mentorship with Sephora leaders, and immersive in-store experiences.

Sephora promotes an inclusive and supportive workplace culture, emphasizing professional acceleration and inclusive hiring practices. The Beauty Without Barriers program exemplifies Sephora's commitment to diversity, providing opportunities for individuals with disabilities to thrive in the beauty industry.