Sephora Retail Associate

Ribeirão Prêto • Brazil

Tuesday, August 19, 2025

Sephora, a distinguished brand within the LVMH conglomerate, is renowned for its unparalleled selection of beauty products and commitment to inclusivity. As an employer, Sephora fosters a dynamic and diverse work environment, offering employees opportunities for professional growth and development within the luxury beauty sector.

1. Provide a welcoming and positive experience for customers from the moment they enter the store.
2. Initiate customer service with courtesy and clarity, supporting internal teams in operational activities and sales environment organization.
3. Greet customers at the store entrance, offer a cordial service, and provide shopping baskets.
4. Ensure a pleasant first impression by promoting an inviting and friendly atmosphere for customers.
5. Assist the sales team in preparing shopping bags, carefully folding tissue paper, and organizing bags for customer delivery.
6. Maintain the organization of shopping baskets, ensuring they are always available and clean for customers.
7. Aid the team in restocking products on shelves according to category and price, ensuring items are organized per Sephora's standards and visible to customers.
8. Collaborate with the entire team to ensure smooth daily operations and achieve customer service standards.

1. High School Diploma or currently enrolled in high school

1. Ability to interact with customers respectfully, listening and adapting to different profiles.
2. Customer service skills.
3. Teamwork and operational support skills.
4. Proactivity in maintaining an organized, accessible, and inviting store environment.
5. Willingness to handle various tasks throughout the day.

Beginner level experience in customer service or retail is preferred.

High School Diploma or currently enrolled in high school.

Access to certified training, mentorship with Sephora leaders, and immersive in-store experience. Potential for accelerated talent recognition within LVMH Group and partner companies.

Sephora is committed to creating an inclusive and supportive workplace culture, emphasizing professional development and diversity. The brand values collaboration and innovation, ensuring a vibrant and engaging environment for all employees.