Sephora Retail Assistant

Canberra • Australia

Wednesday, January 14, 2026

Sephora, a prestigious name in the beauty retail industry, operates under the auspices of the global luxury conglomerate LVMH (Louis Vuitton Moet Hennessey Group), renowned as the world's largest luxury goods conglomerate. With an expansive presence across Australia and New Zealand, Sephora boasts approximately 36 stores, complemented by a burgeoning online platform. The brand is committed to continuous expansion, offering a dynamic environment for career growth and development. Sephora's head office is strategically located in Sydney CBD, providing diverse opportunities within the luxury retail sector.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Advise customers on beauty, skincare, haircare, and wellness products, ensuring they receive personalized recommendations.
3. Participate in continuous learning through Sephora's online platform and in-store training sessions.
4. Promote Sephora's CRM program and its benefits to customers.
5. Collaborate with fellow Beauty Advisors to enhance team knowledge and customer experience.
6. Maintain awareness of new products and beauty trends to better serve customers.

1. Minimum of 3 years of sales experience in a retail or customer-facing environment.

1. Excellent interpersonal skills for building relationships with clients and team members.
2. Strong observational skills to stay informed about beauty trends and products.
3. Ability to provide personalized customer service and product recommendations.
4. Willingness to engage in continuous learning and cross-training.

A minimum of 3 years in sales within a retail or customer-facing environment is required.

$28.08 per hour plus superannuation and weekend loading.

Sephora offers a comprehensive benefits package including opportunities for personal development, discounts on products, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health well-being programs, life insurance, and a unique online learning platform.

Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and empowering employees to thrive. As part of the LVMH group, Sephora provides a collaborative environment where innovation and creativity are encouraged, and career growth is supported through global opportunities.