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Sephora Regional Brand and In-Store Events Manager
Sephora, a distinguished member of the LVMH (Louis Vuitton Moët Hennessy) group, is renowned for its commitment to discovering and sharing beauty worldwide. As a leader in the luxury retail sector, Sephora is celebrated for its innovative spirit, trendsetting prowess, and dedication to providing an exceptional customer experience. Sephora Canada embodies these values, fostering a workplace where diversity, inclusion, and personal growth are paramount.
- Cultivate strong cross-functional relationships with store managers, store staff, brand partners, buyers, and marketing teams to assess event opportunities and supervise execution.
- Provide in-store support through regular visits, ensuring planning and execution align with operational excellence and objectives.
- Analyze event performance and category growth to inform future national event strategies.
- Collaborate with in-store teams to plan and evaluate events, providing data-driven recommendations and adjustments as needed.
- Develop a comprehensive regional event roadmap aligned with merchandising strategies, brand campaigns, and regional KPIs.
- Ensure event inventory is accounted for and prepared in a timely manner, coordinating with store operations teams.
- Manage strategy and execution for large-scale events and off-site activities, including special visits from founders, influencers, and celebrities.
- Support store managers in developing business acumen and driving category growth through event-focused programs.
- Act as a specialist in in-store event tools and platforms, ensuring data accuracy and workflow optimization.
- Identify emerging category trends and regional market changes to shape innovative strategies and drive long-term program growth.
- Maintain a strong in-store presence (70-80% of the workweek) to effectively support teams and ensure operational excellence.
- 3 to 5 years of experience in brand management, store operations, or marketing, preferably in a multi-sector retail environment.
- Experience supporting or influencing in-store execution across multiple locations is a significant asset.
- Excellent organizational skills and self-motivation, with the ability to manage multiple projects simultaneously.
- Strategic problem-solving skills, agility, and resilience in managing ambiguity and achieving results.
- Ability to collaborate effectively with store managers and staff, empowering teams for precise and consistent event execution.
- Excellent communication skills and experience with Microsoft 365 or similar web collaboration platforms.
- Ability to navigate matrixed organizations and establish collaborative partnerships.
- Passion for delivering exceptional customer experiences and innovating through new retail approaches.
- Deep understanding of in-store team dynamics and retail strategies.
- Strong business acumen with the ability to drive sales and maximize value with limited resources.
- Ability to travel within the region 70-80% of the time, with a valid driver's license and reliable vehicle.
- Fluency in English and French (spoken and written) is required.
- Cross-functional relationship building
- In-store support and execution
- Data analysis and strategic planning
- Event planning and evaluation
- Inventory management
- Large-scale event management
- Business acumen development
- Tool and platform specialization
- Trend identification and strategy development
- Operational excellence
3 to 5 years of experience in brand management, store operations, or marketing, preferably in a multi-sector retail environment.
This position is listed in Montreal, in Canada. Sephora is actively recruiting for this and 211 other open jobs in Canada.
Compensation ranges from CAD 87,900 to CAD 98,300, plus bonus and employer-matched RRSP contributions.
Comprehensive health insurance, wellness platform access, hybrid work schedule, vacation and parental leave, professional development opportunities, 30% product discount, volunteer and donation matching programs.
Sephora Canada fosters a unique culture of inclusivity and passion, where employees are encouraged to innovate and collaborate within a supportive community. As part of the global LVMH group, Sephora offers endless career opportunities and a commitment to diversity and equality.
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