Sephora Product Owner Digital

Sephora, a subsidiary of LVMH, is a leading global retailer in the beauty industry, renowned for its innovative approach to cosmetics and personal care. As an employer, Sephora is committed to fostering a diverse and inclusive environment where employees can thrive and make a meaningful impact. The brand is celebrated for its dynamic workplace culture that encourages creativity and collaboration.

1. Deploy the vision and strategy for in-store digital products across the network, focusing on clienteling, advisor tools, and omnichannel services.
2. Build, maintain, and prioritize the product backlog considering user needs, in-store usage data, business challenges, and operational constraints.
3. Collaborate closely with Product Designers, Product Analysts, and Tech teams to design and enhance simple, effective digital experiences in-store.
4. Write, refine, and prioritize User Stories, defining acceptance criteria and validating deliverables before production.
5. Define key success indicators with Business Owners and monitor performance.
6. Plan and prepare Sprints and Program Increments in alignment with the product roadmap and retail highlights.
7. Participate actively in agile rituals including Daily, Backlog Refinement, Sprint Planning, Demo, and PI Planning.
8. Propose and support initiatives contributing to the in-store product strategy in collaboration with the Product Manager and other Product Owners.
9. Serve as the main contact for business teams to understand field usage and prioritize needs.
10. Support Business Owners in formalizing, clarifying, and prioritizing their requests.
11. Ensure a Core model approach while considering local market specifics.
12. Contribute to change management and promote new features to local teams through communication, support, and demos.

1. Bachelor's degree (Bac+5) from a business school, engineering school, or equivalent university program.
2. Minimum of 3 years experience as a Product Owner or equivalent role, ideally in a retail, omnichannel, or digital in-store context.
3. Fluent in English, both spoken and written.
4. Strong sensitivity to user experience and field challenges, with a good understanding of retail roles and in-store team functions.
5. Knowledge of omnichannel environments, clienteling, and digital services at the point of sale.

1. JIRA
2. Confluence
3. Scrum
4. SAFe
5. Agile methodologies

Minimum 3 years of experience as a Product Owner or in a similar role, preferably within a retail, omnichannel, or digital in-store environment.

Bachelor's degree (Bac+5) from a business school, engineering school, or equivalent university program.

Sephora's culture is one of authenticity and teamwork, where diversity is celebrated and personal development is encouraged. Employees are provided with resources and opportunities to learn, innovate, and grow, making a meaningful impact in the beauty industry.