Sephora Operations Team Leader

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, which is renowned for its portfolio of prestigious brands. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment that encourages professional growth and innovation.

1. Manage all aspects of store operations, including overseeing the operations team.
2. Support staffing needs for the operations team and the overnight stock team.
3. Ensure operational excellence and compliance with company standards.
4. Oversee inventory management, including shipping, receiving, and merchandise returns.
5. Manage visual merchandising to align with corporate standards.
6. Supervise cleaning teams and ensure adherence to agreed standards.
7. Oversee supply management to maintain budget and stock levels.
8. Evaluate team performance and provide timely feedback for improvement.
9. Act as the manager on duty, collaborating with beauty advisors and customers.

1. 1-3 years of experience in a similar role within a high-volume retail environment or equivalent internal experience.
2. Proven ability to influence peers and provide constructive feedback.
3. Strong store operations skills.
4. Effective time management and problem-solving abilities.

1. Leadership and team management
2. Inventory and supply chain management
3. Visual merchandising
4. Performance evaluation and feedback
5. Customer service orientation

Minimum of 3 years in a similar role within a high-volume retail environment.

Compensation ranges from CAD 21.10 to CAD 26.40 per hour, with performance bonuses and a competitive benefits package.

Includes performance bonuses, a competitive benefits package, and robust training and development initiatives.

Sephora Canada is dedicated to creating a supportive and inclusive workplace culture that values diversity and encourages professional development. The company is committed to providing reasonable accommodations for candidates with disabilities or other medical needs.