Sephora Operations Team Leader

Montreal • Canada

Wednesday, February 4, 2026

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation in the luxury goods sector. As an employer, Sephora offers a dynamic and inclusive environment where creativity and diversity are celebrated. The company is dedicated to fostering talent and providing opportunities for professional growth within the global beauty industry.

1. Conduct in-store surveillance and utilize CCTV systems to identify, observe, and deter theft.
2. Adhere to Sephora's policies regarding arrests, seizures, and evidence preservation.
3. Prepare reports on theft incidents, merchandise recovery, accident investigations, and audits.
4. Testify in court for criminal or civil cases as required.
5. Provide training to new hires and employees on loss prevention strategies.
6. Perform store audits and security inspections.
7. Assist store management with inventory preparation and processes.
8. Collaborate with store and district loss prevention managers to develop and execute loss prevention plans.

1. Minimum of 1 year experience in asset protection or loss prevention in a retail environment.
2. Meet and maintain licensing requirements as mandated by provincial or local authorities.
3. Strong verbal and written communication skills, including listening, interviewing, and interpersonal communication.
4. High school diploma or equivalent.

1. Ability to work flexible hours, including evenings, weekends, and holidays.
2. Capability to work across multiple stores within a market.
3. Proficiency in loss prevention techniques and strategies.
4. Strong observational and analytical skills.

Minimum 3 years of experience in a related field.

High school diploma or equivalent.

Compensation ranges from CAD 21.10 to CAD 26.40 per hour, with performance bonuses and a competitive benefits package.

Employees benefit from a comprehensive benefits package, performance bonuses, and robust training and development initiatives.

Sephora promotes a culture of transparency, efficiency, and inclusivity, leveraging AI technologies in recruitment to enhance the candidate experience. The company is committed to providing reasonable accommodations for candidates with disabilities or medical conditions.