Sephora Operations Leader

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Location
Employment Full-Time
Seniority Manager
Compensation $24–31/hour
Posted Mar 13, 2026

Sephora in South Portland, ME seeks an Operations Leader to oversee store operations, inventory and team performance. $24–$31/hr.

Overview

Sephora is a global beauty retailer known for its curated assortment of prestige brands and innovative in-store experiences. As part of the LVMH group, Sephora combines luxury sensibilities with a fast-paced retail environment that emphasizes client service, brand presentation and talent development across its store network.

Role & Responsibilities

  • Drive operational excellence across the store by overseeing inventory management, replenishment, receiving and order fulfillment to ensure stock accuracy and availability.
  • Lead visual merchandising and promotional set‑ups to maintain brand standards and optimise conversion and sell‑through.
  • Coach, mentor and develop operations team members in operational processes, selling behaviours and performance metrics to build a high‑performing, accountable team.
  • Support and elevate the client experience through reliable operational execution and collaboration with sales teams to achieve store goals.
  • Ensure adherence to company policies, loss prevention procedures and safety standards to create a secure and welcoming shopping environment.
  • Manage scheduling and staffing to meet operational needs; maintain punctuality and consistent attendance, including availability for nights, weekends and holidays.

Qualifications

  • Minimum 2–3 years of leadership or supervisory experience in retail operations or hospitality, with demonstrable team coaching outcomes.
  • Proven ability to manage inventory processes, merchandising execution and operational workflows with strong attention to detail.
  • Excellent communication, interpersonal and time‑management skills; adept at prioritizing in a dynamic retail setting.
  • Strong problem‑solving aptitude and organizational discipline to maintain operational standards under pressure.
  • Physically capable of lifting and carrying up to 50 pounds as required.
  • Availability to work full‑time (30–40 hours/week) including peak retail periods, nights, weekends and holidays.

Skills

Inventory management Visual merchandising Team coaching and performance management Operational standards & loss prevention Time management and prioritization Problem solving and organizational skills Effective verbal and interpersonal communication

Experience

Requires a minimum of 2–3 years of supervisory or leadership experience in retail operations or hospitality, with hands‑on responsibility for inventory control, merchandising execution and people development. Prior experience in beauty or luxury retail is preferred.

Education

High school diploma or GED required; additional coursework or certifications in retail management or business preferred.

Workplace

The successful candidate will be located in South Portland, Maine, USA, with easy access to Portland. Across the Maine region, Cerulean lists 2 open positions. Cerulean currently advertises 3.514 open roles in USA, including 123 added in the last 48 hours.

Compensation

The base compensation for this position ranges from USD 24 to USD 31 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates a client-centric, inclusive workplace that celebrates diversity and creativity. The environment is fast-paced and collaborative, offering opportunities for professional development and internal mobility within a leading global beauty platform.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Retail Operations Lead», «Operations Supervisor — Store», «Inventory & Merchandising Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.