Sephora Operations Lead

Toronto • Canada

Thursday, February 19, 2026

Sephora, a leader in the global beauty retail industry, is part of the Selective Distribution business group. The brand is renowned for its innovative approach to beauty and its commitment to providing exceptional customer experiences. As an employer, Sephora offers a dynamic and inclusive workplace where employees are encouraged to grow and develop their careers within a supportive environment.

1. Lead and manage all operations-related aspects of the store, ensuring operational excellence and adherence to company standards.
2. Oversee inventory management, including shipping, receiving, and returning merchandise, as well as cycle counting.
3. Supervise visual merchandising to ensure alignment with company standards.
4. Manage supply budgets and maintain appropriate levels of supplies, testers, and samples.
5. Participate in performance assessment and development for the operations team, providing timely feedback and coaching.
6. Act as Manager on Duty, engaging with Beauty Advisors and clients on the sales floor.
7. Develop budget strategies and demonstrate expertise in store sales performance, staffing, and controllable expenses.

1. 1-3 years of experience in a similar role at a comparable volume store or equivalent internal experience.
2. Proven ability to influence peers and provide constructive feedback.

1. Strong store operations skills.
2. Effective time management and problem-solving abilities.

Minimum of 3 years of experience in a similar role within a high-volume retail environment.

Compensation ranges between CAD$22.20 - CAD$26.10 per hour, with potential for performance-based bonuses.

Competitive benefits program, performance-based bonus opportunities, and robust learning and development initiatives.

Sephora fosters a culture of inclusivity and innovation, where employees are empowered to express their individuality and creativity. The company is committed to providing reasonable accommodations for applicants with disabilities and utilizes AI technologies to enhance the recruitment process.