Sephora Operations Lead

Burlington • Canada

Thursday, January 8, 2026

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its portfolio of luxury brands. As an employer, Sephora is committed to fostering a diverse and inclusive workplace, offering employees opportunities for growth and development within a dynamic and innovative environment.

1. Lead and manage all operational aspects of the store, ensuring adherence to company standards.
2. Oversee inventory management, including shipping, receiving, returning merchandise, and cycle counting.
3. Ensure visual merchandising aligns with company standards and manage in-house and third-party cleaning crews.
4. Manage supply budgets and maintain appropriate levels of supplies, testers, and samples.
5. Participate in performance management, providing feedback and coaching to the operations team.
6. Act as Manager on Duty, engaging with Beauty Advisors and clients on the sales floor.
7. Develop budget strategies and demonstrate expertise in store sales performance, staffing, and payroll.

1. One to three years of experience in a similar role or equivalent internal experience.

1. Strong store operations skills.
2. Proven ability to influence peers and provide feedback.
3. Effective time management and problem-solving skills.

Minimum of 3 years in a similar role at a comparable volume store or equivalent internal experience.

Compensation ranges between CAD$22.20 - CAD$26.10 per hour, with potential for performance-based bonuses.

Competitive benefits program, performance-based bonus opportunities, and robust learning and development initiatives.

Sephora Canada is dedicated to creating a supportive and inclusive workplace culture, emphasizing transparency, efficiency, and the use of innovative technologies in its recruitment processes. The company values diversity and is committed to providing reasonable accommodation to applicants with disabilities.