Sephora Operations Consultant

Waterloo • Canada

Thursday, February 19, 2026

Sephora, a leading beauty retailer, operates under the umbrella of the LVMH Group, a global leader in luxury goods. Known for its innovative approach to beauty and client service, Sephora offers a dynamic work environment that fosters professional growth and development. As an employer, Sephora is committed to diversity, inclusion, and providing meaningful career opportunities across its global network.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain standards of cleanliness and organization within the cashier zone.
4. Participate in programs to reduce shortage and loss.
5. Perform shipment receipt and processing in a timely manner.
6. Organize and maintain the stockroom according to company standards.
7. Process transfers, damages, and testers per company standards.
8. Ensure safety and tidiness standards are respected and maintained.
9. Communicate inventory issues or concerns to supervisors or managers.
10. Ensure compliance with sampling policies and procedures.
11. Participate in inventory control and be cross-trained in cashier functions.

1. 1-2 years of experience in the retail or client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.
3. Flexible availability including evenings, weekends, and holidays.

1. Good computer, arithmetic, and organizational skills.
2. Ability to multi-task while being attentive to client and business needs.
3. Effective time management and problem-solving skills.
4. Strong communication skills.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

The compensation ranges between CAD$19.20 - CAD$22.60 per hour, with potential performance-based bonuses.

Competitive benefits program, performance-based bonus opportunities, and robust learning and development initiatives aimed at promoting employee support and recognition.

Sephora fosters a culture of inclusivity, innovation, and excellence. Employees are encouraged to express their individuality while contributing to a collaborative and dynamic work environment. The company values diversity and is committed to providing reasonable accommodations to applicants with disabilities or medical conditions.