Sephora Operations Consultant

Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned conglomerate in luxury goods. Sephora is known for its innovative approach to beauty retail, offering a wide range of products and exceptional customer service. As an employer, Sephora is committed to fostering a diverse and inclusive workplace, providing ample opportunities for career growth and development.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain standards of cleanliness and organization within the cashier zone.
4. Ensure compliance with Sephora’s merchandising concepts and participate in programs to reduce shortage/loss.
5. Perform shipment receipt and processing in a timely manner and organize stockroom per company standards.
6. Process transfers, damages, and testers per company standards and communicate inventory issues to supervisors.
7. Ensure compliance with sampling policies and participate in inventory control.
8. Cross-train in cashier functions as designated.

1. 1-2 years of experience in the retail/client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficient computer, arithmetic, and organizational skills.
2. Ability to multi-task while being attentive to client and business needs.
3. Effective time management, problem-solving, and communication skills.
4. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in the retail/client service industry, preferably in a stockroom capacity.

High School diploma or equivalent.

Compensation ranges between CAD$19.20 - CAD$22.60/hr, with eligibility for performance-based bonuses.

Competitive benefits program, robust learning and development initiatives, and performance-based bonus opportunities.

Sephora fosters an inclusive and dynamic workplace culture that values diversity and encourages professional growth. The company is dedicated to creating a supportive environment where employees are recognized for their contributions and have opportunities to advance their careers.