Sephora Operations Consultant

Sephora is a global beauty retailer known for its curated assortment of prestige cosmetics, skincare and fragrance. As part of the LVMH group, the brand combines a fast-paced retail environment with strong investment in training, innovation and customer experience, offering structured career pathways across store operations and corporate functions.

1. Receive, check and process incoming shipments, transfers, damages and testers in a timely manner.
2. Organize and maintain the stockroom to company standards, ensuring inventory accuracy and accessibility.
3. Support inventory control activities and participate in shortage/loss prevention programs.
4. Assist with Point-Of-Sale (POS) and MPOS transactions and train other cashiers and consultants on POS procedures.
5. Maintain store presentation and cleanliness within the cashier zone and uphold Sephora’s merchandising concepts.
6. Check-in visual merchandising elements; report missing or damaged pieces to the Operations Supervisor.
7. Communicate inventory, safety or compliance issues to Supervisors, Assistant Managers or the Store Manager.

1. 1–2 years of retail or client service experience, preferably with stockroom or inventory responsibilities.
2. High school diploma or equivalent.
3. Flexible availability including evenings, weekends and holidays.
4. Capable of lifting and carrying up to 50 pounds and working in a fragrance-filled environment.
5. Strong organizational, arithmetic and basic computer skills.
6. Effective time-management, problem-solving and verbal communication skills.
7. Ability to multitask while maintaining a client-focused approach.

1. Point-Of-Sale (POS)
2. MPOS
3. Inventory control
4. Shipment receipt and processing
5. Stockroom organization
6. Merchandising standards
7. Client service
8. Time management
9. Problem solving
10. Verbal communication

1–2 years of retail or client service industry experience, preferably in a stockroom or inventory-focused role.

High school diploma or equivalent.

Performance-based bonus opportunities; competitive benefits program; robust learning and development initiatives.

Sephora cultivates a high-energy, client-centric retail culture with an emphasis on product knowledge, inclusivity and continuous learning. The organisation values hands-on development and offers structured training to advance store-level talent within the broader LVMH ecosystem.