Sephora Operations Consultant

Sephora is a global leader in prestige beauty retail and is part of the LVMH group. The brand is known for its curated assortment of makeup, skincare and fragrance, experiential store environments and extensive learning programmes that support career progression across retail, merchandising and corporate functions.

1. Execute timely receipt, inspection and processing of incoming shipments; manage transfers, damages and testers per company procedures.
2. Organize and maintain stockroom layout and inventory accuracy according to Sephora standards; participate in inventory control and shortage-reduction programs.
3. Support store presentation by maintaining cleanliness and organisation within the cashier zone and adhering to Sephora merchandising concepts.
4. Deliver friendly, professional client service when needed and assist in training colleagues on Point‑Of‑Sale (POS) and MPOS systems.
5. Report inventory discrepancies, missing or damaged visual elements and other operational issues to the Operations Supervisor or Store Management.
6. Ensure compliance with sampling policies, safety protocols and store tidiness standards at all times; perform cross-trained cashiering duties as designated.

1. 1–2 years of retail or client-service experience, preferably with stockroom or back‑of‑house responsibilities.
2. High school diploma or equivalent.
3. Proven organisational aptitude, basic arithmetic and computer competency.
4. Strong time-management, communication and problem‑solving skills; ability to multitask in a fast‑paced environment.
5. Flexible availability including evenings, weekends and holidays.
6. Ability to work in a fragrance‑filled environment and lift/carry up to 50 pounds; comfortable bending and stretching to stock merchandise.

1. Point-Of-Sale (POS)
2. MPOS
3. Inventory management
4. Shipment receipt and processing
5. Merchandising execution
6. Loss prevention and shortage reduction
7. Cashiering functions
8. Time management and verbal communication

1–2 years of retail or client‑service experience, preferably with direct stockroom, receiving or inventory control responsibilities.

High school diploma or equivalent.

Performance-based bonus opportunities; competitive benefits program; robust learning and development initiatives.

Sephora fosters a client-centric, fast-paced retail culture that values product expertise, inclusivity and hands‑on learning. The brand emphasises employee development through in-store training and clear pathways for internal mobility within beauty retail and corporate functions.