Sephora Operations Consultant

Sephora is a leading global beauty retailer known for its curated assortment of cosmetics, skincare and fragrance, and an experiential retail environment. The brand operates within LVMH’s selective distribution portfolio and emphasizes innovation, client experience and continuous development for retail teams.

1. Deliver friendly, professional client service on the sales floor and assist with cashier duties when required.
2. Train and support colleagues on Point-of-Sale (POS) and MPOS systems.
3. Receive, process and accurately record incoming shipments; manage transfers, damages and testers according to company standards.
4. Organize and maintain the stockroom to company merchandising and safety standards.
5. Participate in inventory control procedures and programs to reduce shortage/loss.
6. Ensure sampling policies and visual merchandising elements are checked in and report missing/damaged pieces to the Operations Supervisor.
7. Maintain cleanliness and organization in the cashier zone and across store operations.

1. 1–2 years of retail or client service experience, preferably with stockroom responsibilities.
2. High school diploma or equivalent.
3. Flexible availability including evenings, weekends and statutory holidays.
4. Ability to lift and carry up to 50 pounds and to work in a fragrance-filled environment.
5. Strong organizational, arithmetic and basic computer skills.
6. Effective time management, problem solving and communication abilities; capacity to multitask while client-facing.

1. Point-Of-Sale (POS)
2. MPOS
3. Stockroom organization
4. Inventory control
5. Merchandising and visual standards
6. Shipment receipt and processing
7. Loss prevention practices
8. Customer service
9. Time management
10. Problem solving and communication

1–2 years of retail/client service experience, with preference for candidates who have worked in a stockroom or operations-focused role.

High school diploma or equivalent.

Performance-based bonus opportunities; competitive benefits program; learning and development initiatives.

Sephora fosters a fast-paced, client-centric retail culture where creativity and product expertise are prized. The company invests in employee development and values diversity, collaboration and a strong focus on delivering exceptional customer experiences.