Sephora Operations Consultant

Sephora, a leading beauty retailer under the umbrella of the LVMH Moët Hennessy Louis Vuitton conglomerate, is renowned for its unparalleled selection of cosmetics and skincare products. As an employer, Sephora is committed to fostering a dynamic and inclusive environment where innovation and creativity are encouraged, and professional growth is supported.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain standards of cleanliness and organization within the cashier zone.
4. Support the implementation of Sephora’s merchandising concepts and participate in shortage/loss reduction programs.
5. Perform timely shipment receipt and processing, and organize stockroom per company standards.
6. Process transfers, damages, and testers according to company guidelines.
7. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
8. Ensure compliance with sampling policies and procedures and participate in inventory control.
9. Cross-train in cashier functions as designated.

1. 1-2 years of experience in the retail/client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.
3. Flexible availability including evenings, weekends, and holidays.

1. Proficient computer, arithmetic, and organizational skills.
2. Ability to multi-task while being attentive to client and business needs.
3. Effective time management, problem-solving, and communication skills.

1-2 years of experience in the retail or client service industry, preferably in a stockroom capacity.

High School diploma or equivalent.

The compensation ranges between CAD$17.70 - CAD$22.15/hr, with potential performance-based bonus opportunities.

Competitive benefits program and robust learning and development initiatives aimed at promoting employee support and recognition.

Sephora Canada prides itself on a culture of inclusivity and innovation, offering a fragrance-filled environment where employees are encouraged to grow professionally. The company is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.