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Sephora Operations Associate
Sephora is a global leader in prestige beauty retail and is part of the LVMH family. The brand operates a dense network of experiential stores and digital platforms, known for trend-forward merchandising, a broad portfolio of brands, and investment in employee development and inclusion across retail and corporate functions.
- Manage daily store operations including inventory control, stock replenishment, and order fulfillment to ensure product availability and operational continuity.
- Execute visual merchandising and promotional setups so the store consistently reflects Sephora’s brand standards and campaign requirements.
- Support the sales team by delivering exceptional client service, aiding product discovery, and contributing to achievement of sales targets.
- Maintain store safety and operational policies, supporting a secure and welcoming shopping environment for clients and colleagues.
- Contribute to a collaborative team culture, assisting with events, merchandising resets, and ad-hoc operational tasks during peak periods.
- 1–2 years of experience in retail operations, hospitality, or a client-facing environment; prior experience in beauty retail preferred.
- Excellent organizational skills with demonstrated ability to manage inventory processes and merchandising execution.
- Strong verbal communication and interpersonal skills; capable of supporting client service and cross-functional teamwork.
- Flexible availability including nights, weekends and holidays; reliable punctuality and consistent attendance.
- Physically able to lift and carry up to 50 pounds and perform tasks in a fast-paced retail environment.
- Inventory management
- Stock replenishment
- Order fulfillment
- Visual merchandising
- Promotional setup and execution
- Client-facing customer service
- Time management
- Product knowledge absorption and communication
- Team collaboration
- Physical stamina (able to lift up to 50 lbs)
Entry-level retail operations experience required — typically 1–2 years in a similar role or within a client-focused retail or hospitality environment.
No specific degree required; high school diploma or equivalent preferred.
This position is listed in Boston, Massachusetts, in USA. Sephora is actively recruiting for this and 2,281 other open jobs in USA.
Comprehensive healthcare and wellbeing benefits (eligibility-based).
Sephora cultivates a fast-paced, beauty-driven retail culture that values inclusivity, continuous learning, and collaboration. As part of the LVMH group, the brand emphasizes professional development, diversity, and delivering elevated client experiences in an energetic store environment.
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