Sephora Loss Prevention Agent

São Paulo • Brazil

Friday, January 9, 2026

Sephora, a distinguished member of the LVMH family, is a global leader in the beauty retail industry. Renowned for its innovative approach and commitment to diversity, Sephora empowers its teams to inspire customers and celebrate individuality. With a presence in 35 markets and over 3,000 stores worldwide, Sephora is dedicated to reimagining the future of beauty.

1. Safeguard store assets against theft and collaborate with management on loss prevention strategies.
2. Conduct surveillance in sales areas and utilize CCTV systems to identify and report suspicious activities.
3. Identify and communicate potential internal theft opportunities to store management.
4. Adhere to Sephora's policies and procedures regarding suspicious cases, ensuring evidence preservation.
5. Report all theft incidents, merchandise recoveries, accident investigations, and audits to relevant departments.
6. Testify in court on behalf of the company in criminal or civil cases as required.
7. Develop and maintain professional relationships with store staff, local law enforcement, mall security, and other retailers.
8. Assist with store audits, security checks, and communicate findings to store leadership.
9. Support inventory processes, ensuring timely and cyclical inventory checks.
10. Maintain updated store licenses and ensure availability in the backstage area.
11. Execute all Sephora policies and procedures and adhere to LVMH's code of ethics and conduct.
12. Complete all My SEPHORA Learning training modules and raise awareness about loss prevention among store teams.
13. Participate in touchbase meetings and contribute to the training of new employees.

1. Experience in loss prevention; retail experience preferred.
2. High school diploma or equivalent.

1. Strong written and verbal communication skills.
2. Logical reasoning abilities.
3. Basic computer literacy.

Experience in loss prevention is required, with retail experience being advantageous.

High school diploma or equivalent.

Sephora offers a dynamic work environment surrounded by talented leaders and teams. Employees benefit from continuous learning and development opportunities, personalized career plans, and an inclusive culture that values creativity and individuality.

Sephora fosters an inclusive and innovative workplace culture, encouraging creativity and personal growth. As part of the LVMH family, Sephora's global impact is significant, with a commitment to reimagining the future of beauty. The company celebrates diversity and promotes an environment where employees can be their authentic selves.